Shipping

U.S Domestic(48 States)
We ship orders via UPS.  We will try our best to have your orders shipped out in a timely matter. Our warehouse is open from Monday - Friday from 8:00am - 5:00pm PST (excluding holidays) We make every effort to process your order as soon as possible. 

´╗┐International
For our International Customers, please let us know via phone or email which cargo company you would like to use to deliver your shipment.

We are not able to provide destination country taxes or duty charges. Please check any restrictions, duties, taxes and any other fees which are collected from your country before you place the order. Joia Shoes will NOT be responsible for any of the above duties and fees.

If the order arrives at your country and any of the following occur: (1) The customer refuses to accept the package. (2) No attempt is made in the country of destination to deliver the package. Joia Shoes reserves the right to abandon the package(s) and will not be responsible for any refund.

Returns